Return and Warranty
OOH NAILZ strives to make your experience
as brilliant and flawless as our nails.
Have questions?
Contact us anytime at info@oohnailzna.com
RETURNS & EXCHANGE
Due to hygiene reasons, we cannot accept returns, exchanges,
or refunds for changes of mind or requests for a different style or size.
Please take a moment to review your order carefully
and use our size guide Choose the Right Size
to ensure the correct selection before completing your purchase.
Thank you for understanding our commitment to maintaining the highest standards of health and safety.
LIMITED WARRANTY
We're so confident in our quality that we proudly cover all manufacturing defects with a limited warranty.
We guarantee that every press-on nail set is free from material and manufacturing defects upon delivery.
Every set is backed with a limited 30-day warranty
from the date of purchase.
If you receive a defective item, please contact us immediately.
Additionally, the warranty allows a one-time claim for
up to two lost nail pieces
during use within the warranty period at no charge
except for shipping, handling and applicable taxes.
Disclaimer
To check if your item qualifies for warranty coverage,
contact us with your name, address, order number, photo or video,
and a detailed description of the issue.
Warranty claims require valid proof of purchase from OOHNAILZ.COM
and are subject to approval.
If the item eligible for warranty is discontinued or out of stock,
a gift card will be issued for the original purchase value,
to be used toward a new replacement item, subject to approval.