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Return and Warranty



OOH NAILZ strives to make your experience

as brilliant and flawless as our nails.

Have questions?

Contact us anytime at info@oohnailzna.com

 

RETURNS & EXCHANGE


Due to hygiene reasons, we cannot accept returns, exchanges,

or refunds for changes of mind or requests for a different style or size.

Please take a moment to review your order carefully

and use our size guide Choose the Right Size

to ensure the correct selection before completing your purchase.

Thank you for understanding our commitment to maintaining the highest standards of health and safety.


 



 

LIMITED WARRANTY


We're so confident in our quality that we proudly cover all manufacturing defects with a limited warranty.

We guarantee that every press-on nail set is free from material and manufacturing defects upon delivery.

Every set is backed with a limited 30-day warranty

from the date of purchase.

If you receive a defective item, please contact us immediately.

Additionally, the warranty allows a one-time claim for

up to two lost nail pieces

during use within the warranty period at no charge

except for shipping, handling and applicable taxes.



Disclaimer


To check if your item qualifies for warranty coverage,

contact us with your name, address, order number, photo or video,

and a detailed description of the issue.

Warranty claims require valid proof of purchase from OOHNAILZ.COM

and are subject to approval.

If the item eligible for warranty is discontinued or out of stock,

a gift card will be issued for the original purchase value,

to be used toward a new replacement item, subject to approval.